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Services & Bookings

Path: Admin > Catalog > Products > Services (/admin/services)

In addition to physical and digital products, Merzio lets you sell services. Services support online bookings, availability management, and different delivery modes.


Services Overview

The /admin/services page lists all created services.

Service Types

When creating a service, choose from three types:

  • One-time — A single session or appointment (e.g. massage, photoshoot)
  • Recurring — A subscription-based service with regular repetition
  • Consultation — An advisory or consulting session

Delivery Mode

  • Online — Virtual service (video call, online consultation)
  • In-person — Service provided at a physical location
  • Online & in-person — Customer chooses the delivery mode

Creating a Service

Path: Admin > Catalog > Products > Services > Add service (/admin/services/create)

The service creation form contains these fields:

  • Service type — Choose from three types (One-time, Recurring, Consultation)
  • Delivery mode — Choose location (Online, In-person, Online & in-person)
  • Name — Service name (multilingual)
  • Short description — Brief service description (rich text editor, multilingual)
  • Description — Detailed description (rich text editor, multilingual)
  • Slug — URL identifier (auto-generated)
  • Category — Assign the service to a category
  • Price — Price including VAT
  • Duration — Length of the service in minutes
  • Active — Enable/disable the service

Availability Calendar

After creating a service, configure its availability using the weekly calendar. The calendar shows Monday through Sunday with time slots — set available hours for each day of the week.


Bookings

Path: Admin > Catalog > Products > Services > Bookings (/admin/services/bookings)

Manage customer bookings. Each booking has one of four statuses:

StatusDescription
PendingWaiting for confirmation
ConfirmedBooking has been confirmed
CompletedService has been provided
CancelledBooking was cancelled

Choice Types

Path: Admin > Catalog > Products > Services > Choice types (/admin/services/choice-types)

Manage configurable options that customers can select when booking (e.g. add-on services, preferences).


Service Settings

Path: Admin > System > Basic Settings > Service settings (/admin/settings/services)

Main Settings

  • Enable services — Master toggle; when off, the services section is hidden across the entire store
  • Bank transfer — Allow bank transfer payment for services
  • Cash on delivery (pay on site) — Allow payment on pickup
  • Card payment (Stripe) — Allow card payment via Stripe
  • Allow booking without login — Enable booking for non-logged-in visitors
  • Hide cart icon — Hide the cart icon in service mode
  • Hide wishlist icon — Hide the wishlist icon

Service Listing Configuration

Path: Admin > Catalog > Products > Configuration > Service listing (/admin/settings/service-listing-config)

Configure the appearance of the services listing page.

Items per Page

  • Services per page — Number of services shown on one page

Hero Banner

  • Background image — Image for the main banner
  • Page title — Main heading (multilingual)
  • Page subtitle — Subtitle (multilingual)
  • Show filter sidebar — Enable/disable the sidebar panel
  • Sidebar type — Static (always visible) or Collapsible (toggle)
  • Open by default — Whether the panel is open by default

Grid Columns

  • Items per row (mobile) — Number of columns on mobile
  • Items per row (tablet) — Number of columns on tablet
  • Items per row (desktop) — Number of columns on desktop