Registration and Account Creation

To start working in Merzio, you first need to create a user account.

Where to Register

Registration can be done at one of the following addresses:

• app.merzio.tech — direct access to the portal
• merzio.tech — at the top of the page via the Launch ecommerce button

Registration Steps

1. On the login screen, switch the mode from Sign In to Create Account
2. Fill in the registration form (first and last name, store name, email, phone, password) and choose the Store country
3. Your store starts being prepared. In a moment you receive one welcome email, "Your store … is ready"
4. Click the Open my store button in it — the button confirms your e-mail address and signs you into the store admin at the same time

Store country

During registration you choose the Store country — Slovakia or Czech Republic. The country sets the store language, currency, VAT rates and default shipping country. You can change it later in settings.

The welcome email

After registration you get a single email — we no longer send a separate verification email. It contains:

• the Open my store button, which verifies your address and signs you into the admin,
• the addresses of your admin and storefront and a link to the Merzio portal,
• three first steps (products, shipping, payments) and the date your trial runs until.

The button in the email

Automatic sign-in works on the first click and the link is valid for 7 days. On a later click you land on the regular admin login page. If the email hasn't arrived within a few minutes, check your Spam folder; you can have the verification link sent again from the screen shown after registration.

Your First Store

Registration automatically creates a store on a trial plan. You enter the store name directly in the registration form — if you leave it empty, the system derives it from your name. The store is pre-filled with sample data based on the selected theme and is intended for getting familiar with the system and testing features.

The newly created store is for:

• Getting familiar with the admin panel interface
• Testing settings without risk
• Preparing before going live

TIP

You can delete the sample products or replace them with your own at any time.

You can see how many days of the trial are left on the card at the bottom of the admin sidebar. You activate a paid plan right there — see Subscription & Invoicing.

Exploring the Store

The new store contains sample products and pages. To explore it:

1. In the portal, click Open admin (admin panel) or Visit store (public storefront) next to your store
2. Browse sample products and pages
3. Experiment with filters, search, and the shopping cart

First Login to Your Store

The first time, you get into the admin with the Open my store button from the welcome email. Later you have two options:

• sign in directly at your store's admin address (you'll find it in the welcome email),
• log in to the portal at app.merzio.tech. The portal is your central hub for managing all your stores.

From the portal, you access a specific store by clicking Open admin. The system logs you into the selected store's admin panel automatically without needing to enter your password again (SSO — Single Sign-On).

Managing Multiple Stores

The user portal allows you to manage multiple stores within a single account. The portal acts as a central hub for managing all your stores.

Each store is a completely independent operation with its own domain, products, settings, and database.

INFO

Learn more about the portal and its features in the User Portal section.

Launch Checklist

On the admin panel dashboard you will find the Launch tab — a checklist that guides you through the basic setup. Before launching your store, you need to complete:

1. Basic store setup — logo, store name, language, currency, and initial texts via the AI wizard
2. SEO settings — store description and meta information for search engines
3. Shipping methods — carriers and prices your customers will see
4. Payment methods — bank transfer, cash on delivery, and payment gateways
5. Taxes and VAT — VAT rates and invoicing rules
6. Billing details — company details, registration numbers, and invoice number format
7. Products — at least one of your own products
8. Categories — organizing products into categories

TIP

The checklist tracks the completion of each step and shows what is still missing. You don't have to complete it all at once — you can return to it at any time.

Next Steps

You are now ready for:

• Stock Management — Add or edit your products
• Order Management — Manage your customer orders
• Marketing Tools — Set up coupons, reviews, and other marketing features

If you have any questions, don't hesitate to contact us at [email protected].